Help
Return and Refund Policy
If something is not right with your order, tell us within 7 days of delivery and we will sort it out.
How it works
Four Steps to a Return or Exchange
Contact us
Message us on WhatsApp or email within 7 days of delivery.
Share details
Send your order number and the reason. Add photos if the item arrived damaged.
Send it back
We arrange the pickup or tell you how to send it back. We cover return shipping.
Refund or exchange
We process your refund within 15 working days or send your replacement.
Policy Details
What can be returned or exchanged?
Items that are not damaged can be returned within 7 days of delivery.
Can I exchange for a different size?
Our nail sets come in standard sizes, so a size exchange is optional.
What if my order arrives damaged or incorrect?
Contact us and we will arrange a free return and deliver a new one to you.
Which items cannot be returned?
Items that are damaged cannot be returned.
Who pays return shipping?
We do.
How long do refunds take?
Refunds are processed within 15 working days.